What payment methods do you accept?
We accept payment methods including UPI (Unified Payments Interface) and COD (Cash On Delivery).
How long does shipping take?
Shipping times vary depending on your location. Generally, orders are processed within 1-2 business days and delivered within 3-7 business days. Expedited shipping options are also available at checkout.
What is your return policy?
We offer a 7-day money-back guarantee on all purchases. If you are not completely satisfied with your product, you can return it within 7 days of delivery for a full refund. Please ensure the item is in its original condition and packaging.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on our website [Track My Package] . You will also receive an email and message regarding your order.
What should I do if I receive a defective or damaged product?
If you receive a defective or damaged product, please contact us immediately at support@electroelectrified.com or WhatsApp. We will assist you with the return process and ensure you receive a replacement or a full refund.
How do I contact customer service?
You can reach our customer service via email at support@first.electroelectrified.com or WhatsApp. Additionally, you can fill out the contact form on our website for assistance.
Can I change or cancel my order after it has been placed?
If you need to change or cancel your order, please contact us as soon as possible. If the order has not yet been processed or shipped, we will do our best to accommodate your request. However, once the order has been shipped, changes or cancellations may not be possible.
Do you offer any discounts or promotions?
Yes, we regularly offer discounts and promotions on various products. Sign up for our newsletter and follow us on social media to stay updated on the latest deals and special offers.